IT Trainer

Downtown Los Angeles, CA

Employment Type: Direct Hire Position Type: Technical Support/Help Desk Job Number: 21876 Pay Rate: Up to $95,000

Major law firm seeks a Training Coordinator with 5 years of relevant law firm experience.  Candidate will be responsible for providing technology training and support service to attorneys, staff, and new employees.  The Technology Trainer will evaluate computer training needs, develop and manage instructional materials, and provide users with the one-on-one or classroom instruction, in-person or remote.  The Training Coordinator will prepare, plan, and organize course materials and conduct training on existing core applications and new product rollouts.  Candidate will assess training needs by survey, interview, participant evaluation or general observation, and plan, coordinate, schedule and present regular courses for employees to refresh or improve their skills.  The hours are 9:00 a.m. to 5:30 p.m.

The Training Coordinator will also provide desk-side coaching and floor support as needed, and offer training to legal professionals designed to improve their practices.  Candidate will manage, track and report of firm’s learning system content and conduct workshops to reduce call volume into the firm’s help desk; maintain current understanding of legal technology trends and training techniques; and maintain detailed knowledge of all core software/technology and departmental policies and procedures. 

The Technology Trainer will have a Bachelor’s Degree (Business, Information Systems, or equivalent degrees preferred).  Strong knowledge of basic legal software systems such as:  Microsoft Office Suite 2010, FileSite, Crowther Macro Systems (CCC Macro Pro), Microsystems DocXtools, Workshare Compare, Best Authority, ps|ship, Elite WebView, Remote Access (VPN/Citrix), Mimecast are desired.  The Training Coordinator must have excellent communication and interpersonal skills, with the ability to design processes logically and effectively.

Kent Daniels and Associates is a legal staffing service specializing in the placement of temporary, temp-to-hire and full-time regular employees in law firms and corporate legal departments in Los Angeles, San Francisco, San Diego, and nationwide. We staff all positions in law firms and all three shifts - day, swing and graveyard. Kent Daniels was established in 1986, giving us 33 years of experience finding candidates legal jobs in law firms in the LA area.

Applicants will be considered in a manner consistent with federal, state, and local requirements as applicable.

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